1) Do you use translation software to create your translation, editing?
No! We are not satisfied with any of the translation, editing software available. Therefore we base our translations 100% on human qualified translators and editors.
2) How can you assure me that your editors are objective?
We base the success of our business on the quality of our services and your satisfaction! We demand from our editors to show us evidence of good or bad results so that we can be fair on our decisions.
3) What happens if I am not satisfied with the translation you gave me?
In such cases we will assign a qualified editor to verify that five random parts of 100 words of the translated document are translated satisfactorily. If the editor decides that the translation is good no further action will be taken. Otherwise we will refund the cost of the translation by adding it to your credit balance in your account.